Privacy Policy

Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone / WhatsApp number
• Business details and workflow requirements (if provided)

b) Usage & Attribution Data

• IP address (for rate limiting and spam protection)
• Browser type, referrer, and UTM campaign parameters
• Pages visited and interaction events

c) Communication Data

• Messages sent via forms, chatbot, or WhatsApp
• Inquiry details related to our services

How We Use Your Information

We use your data to:

• Respond to inquiries, conduct technical consultations, and provide services
• Qualify leads and manage client relationships
• Improve website performance and user experience
• Send requested service updates or consultation confirmations (only with your consent)

AI & Automation Usage

SaivaTech uses AI-powered tools (including chatbots and workflow routing systems) to:

• Respond to user queries based on verified company information
• Capture and qualify leads
• Escalate complex inquiries to human engineers

You may opt out of automated follow-ups at any time by replying STOP.

Data Sharing

We do NOT sell your personal data.

We may share data with trusted operational processors (such as CRM tools, cloud hosting providers, and official WhatsApp Business API providers) strictly to the extent necessary for delivering our services.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Withdraw communication consent at any time

Contact Us